Customer Care


AUTHENTICITY GUARANTEE 

We take product authenticity seriously. All our products are purchased directly from brand owners or reputable distributors from Korea. To give you extra peace of mind, WeGlow Beauty will honor a return at any time and 100% refund  will be given to customer. 

 

BEST PRICE POLICY

We simplify the supply chain by not having middle men to re-sell the product, no rental on retail shops and no cost on fancy advertisements — we pass the SAVINGS straight to our customer. 

 

RETURN POLICY

If you are not completely satisfied with your purchase, you can send it back to us for full refund, condition of refund are:

1. Return must be made within 15 days from the date of purchase.

2. Item must be returned together with original packaging (shipping fee to be borne by customer).

3. Item bought during any promotional campaign are not eligible for refund.

Kindly email your inquiry to weglowbeauty.adm@gmail.com with the subject “Return Item”. We will assist you as soon as possible.